A 99.9% Server Uptime
Our web hosting system is based on a stable, top–hole hardware configuration and a heavily modified Linux variation. That’s why, no matter what your site is, or how many website visitors you have, or even in case there’s a DDoS assault, our physical servers will remain up and running and your sites will stay visible online.
All Linux web hosting packages plans come with a 99.9% server uptime guarantee. And no matter which datacenter you select, our uptime guarantee stays the same.
A 99.9% Network Uptime
Apart from our cloud hosting platform, we’ve also built our very own internal network in all our datacenters. Everything is based on enterprise–grade hardware fabricated by Juniper. Plus, on each and every router, we’ve set up a firewall with an intricate algorithm in an attempt to sieve all suspicious requests.
Therefore, in each of our datacenters – in our USA datacenter, in our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter as well as in our Australian datacenter, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee is available with all web hosting solutions in each and every datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, when it is your hard–earned cash on the line, you can’t feel truly secure. For this reason, with each of our cloud hosting plans we offer a 30–day money–back guarantee. If you do not feel pleased with our hosting service or if you would like to use a more powerful web hosting solution, like a Linux VPS packages or a Linux dedicated servers hosting packages – we’ll give you your money back in full, with no hidden costs or return charges.
24/7 Technical Support
If you’ve ever been forced to wait around for hours to get a reply, you know how aggravating this can be, especially if your website is at stake. That’s why our company offers a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our support engineers will be right here for you and they’ll reply to you in under an hour. And the best thing is that their average response time is well under twenty minutes!