Customer Support Channels
A 1–hour Response Guarantee
We offer a 1–hour solution guarantee with all our Linux web hosting packages packages, which means that every single help question you submit will undoubtedly be replied to within 1 hour maximum. Our support staff members are trained to speedily sort out any issue and to give you prompt advice on any difficulty that you may have.
A Top–quality Support Service
Our technical support service is supplied by a group of competent professionals who are able to answer to your question as quickly as possible. You can get hold of the technical support team by opening a help support ticket from your Web Hosting Control Panel or by posting us an email. On business days, you may as well call us on the phone or use the online chat option.
An Intuitive Help Section
If you require assistance while working on your online projects within the Control Panel, you can always select the Help key and see your issue in the selection of content articles that will come up. We have also turned much of the articles and reviews into videos. The list of educational videos will show up if you click on the Videos button available on the top right.