Support and Help Channels
A 60 mins Inquiry Solution Warranty
Each ticket you submit to our tech help and support Department will be attended to within up to one hour. The general questions will be solved instantly. Yet, if the assistance request you have submitted needs some help from a capable admin technician, we will forward the ticket to him and will inform you about the hold–off.
Qualified Technical Assistance Service
Our client help Dept will be online for you 24x7 to to take care of all service request tickets that you submit. We offer technical assistance for all the packages that are pre–installed on your machine. These include our in–house built Web Hosting Control Panel, the selected Operating System plus the server administration panel (with regards to the VPS type).
An Educational Help Zone
In the Web Hosting Control Panel that will come as a gift with the virtual server, you will find an informative Help zone, that includes everything you should be informed about when controlling your sites and apps. We have incorporated a wide range of how to content articles and video tutorials that display the important web site supervision tasks in an understandable manner.